Privacy Policy

At Vysual, protecting your privacy is paramount. This Privacy Policy explains how we collect, use, and share information through our website, Vysual.org ("Website"), and our services, including software and mobile applications (collectively, "Service"). By using our Service, you consent to the practices described in this policy.
We may update this policy occasionally, so we encourage you to review it periodically. By continuing to use our Service, you accept these terms.
What Information Do We Collect?
A. Information That You Provide Directly to Us:
  • During registration: name, email address, city/country of residence
  • Additional details: demographic information, preferences, and survey responses.
  • Purchase information, excluding financial details like credit card numbers, processed by third-party payment services.
  • User-generated content: comments, posts, campaign details.
  • Email communications with Vysual.
B. Information Collected Automatically
  • Website usage data, including browser type, operating system, and IP address location.
  • Information gathered through cookies to personalize and enhance your experience. Opt-out of Google Analytics.
How We Use Your Information
  • Communication: To provide services you request and respond to inquiries.
  • Service Provision: To operate and maintain our Service, including transactions and customer support.
  • Security: For identity verification, fraud prevention, and service improvement.
  • Analytics and Research: To analyze usage and improve our Service.
  • Customization: Personalizing content based on your interactions with our Service.
  • Legal Obligations: To comply with laws and defend our rights.
How We Share Your Information

We do not sell your information. We share your data only to provide requested products/services, comply with laws, or with your permission.

Use of Personal Identifiers

On our platform, we aim to foster a connected and welcoming community. To enhance this experience, we display your first name as your identifier by default. However, we understand the importance of privacy and provide the option for you to use a username instead. This choice can be made in your account settings. Whether you choose to be identified by your first name or a username, we commit to safeguarding your privacy and ensuring a secure environment for all users.

Security

We take steps to protect your information with current technological measures. Remember, transmitting information online is never completely secure.

Retention of Your Personal Information

Your information is retained to provide services and comply with legal obligations. You can request account deletion, but some information may be retained as required by law or for legitimate business purposes.

Children's Privacy

Our Service is not intended for children under 13. Users between 13 and 18 may use our Service with parental consent and supervision. We do not knowingly collect personal information from children under 13.

EU and EEA Users’ Rights

Residents of the EU/EEA have rights to access, correct, or delete their data, among others. Contact us to exercise these rights.

Your California Privacy Rights

California residents may request access to and deletion of their personal information. Vysual does not sell personal information and will not discriminate against those exercising their privacy rights.

Changes to this Policy

Updates to this policy will be posted on our website. We encourage you to review it regularly.

Questions

For questions about this Privacy Policy, contact support@vysual.ai.

Effective Date: April 1, 2024